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Privacy policy

Effective as of March 1st, 2021 Inc respects your privacy and recognizes the importance of your personal information.

This Privacy Notice describes how we collect, use and disclose the personal information from visitors, registered users, and licensed users of our Inc website, our platform services, our cloud services, and our downloadable software products (each a “Service” and collectively “Services”).

1. Why do we collect personal information?

Personal information generally speaking is any information that can be used, directly or indirectly, to identify someone. Types of personal information include names and email addresses. Under certain circumstances, personal information may also include other information that can reasonably link to a particular person, such as internet protocol (IP) addresses, unique device identification numbers, and internet activity.

We collect personal information to operate effectively, and to provide you with the best experiences with our Services.

2. How do we collect personal information

We, and our service providers, collect personal information in a variety of ways. If you choose not to provide us with personal information when requested, we may not be able to provide you with the information and/or services you have requested or otherwise fulfill the purpose(s) for which we have asked for the personal information, and/or our Services may not operate fully.

When we collect your personal information, we will let you know why we are collecting it and how we will use the information.

A. Information you provide us directly

Depending on the Service, you may be asked to enter your name, email address, mailing address, phone number, username, password, IP address, or other details to help you with your experience or to help us provision the Service.

B. Analytics information

We use third-party analytics tools to help us measure traffic and usage trends for our website Service. These tools collect information sent by your device or our website, including the web pages you visit, add-ons, and other information that assists us in improving our website. We collect and use this analytics information with analytics information from other users so that it cannot reasonably be used to identify any particular individual user. If you wish to opt out from being tracked by Google Analytics, you can opt-out here.

C. Cookies or other similar technologies

Cookies are small files that are stored on your computer or mobile device when you visit our website and allow us to recognize your browser and obtain information about your use of our website. When you visit our website Service, we may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use the website and provide features to you. When we send emails, we also may use such technologies to help track which emails are opened and which links are clicked by recipients. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your internet browser’s settings. Each browser handles cookies differently, so you need to look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies, some features may be disabled that make your website experience more efficient and some of our website services will not function properly.

D. Do Not Track signals

At this time our website Service does not honor Do Not Track signals. In the future, we may honor such signals.

E. Diagnostics information

Our platform services, our cloud services, and our downloadable software products collect information related to your device (such as CPU type, amount of RAM, amount of storage memory, video capture device, audio capture device, audio playback device, GPU type, screen resolution, operating system, mobile device model, and network status such as stream health/quality, CPI utilization, and memory utilization, stream duration, camera settings) to help us analyze, improve and optimize our services and products.

F. Log file information

When you use our website Service, our servers automatically record certain log file information, including your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, a number of clicks, and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such non-personal information.

3. How do we use your information

When we use your personal information, it will be (a) with your consent, or (b) for one of two basic purposes: (1) to operate our business and provide (including improving and personalizing) our Services, and (2) to send communications, including promotional communications.

Operating our Business. We use your information to provide and improve our Services and to perform essential business operations. This includes operating our Services, maintaining and improving the performance of the Services, developing new features, conducting research, and providing customer support. Examples of such uses include the following:

• Providing our Services. We use your information to carry out your transactions with us and to provide our Services.

• Customer support. We use your information to diagnose problems, and provide other customer care and support services.

• Product Improvement. We use your information to continually improve our Services, including adding new features or capabilities.

• Security, Safety, and Dispute Resolution. We use your information to protect the security and safety of our products and our customers, detect and prevent fraud, confirm the validity of software licenses, resolve disputes and enforce our agreements.

• Business Operations. We use your information to develop aggregate analysis and business intelligence that enables us to operate, protect, make informed decisions, and report on the performance of our business.

• Security, Safety, and Dispute Resolution. We use your information to protect the security and safety of our products and our customers, detect and prevent fraud, confirm the validity of software licenses, resolve disputes and enforce our agreements.

• Legal Obligations. We use your information as required by law.

We use your information to communicate with you and personalize our communications with you.

If your consent is the basis for our use of your personal information, then you have the right to withdraw your consent at any time. If you wish to withdraw consent, please email us at

4. Why and with whom do we share your personal information

A. To provide our Services

Some of the Services we provide require the involvement of our third-party service providers, such as web-hosting providers, application development, maintenance, virtual infrastructure (including storage and backup), communications providers, customer relationship management providers, and software providers. Our service providers will be given access to your information as needed to provide their services and under reasonable confidentiality terms. We do not share your personal information with third parties for their marketing purposes (including direct marketing).

B. Compliance with Laws and Legal Requests

We may disclose your personal information to a third party if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request.

C. Protect our Services

We may disclose your personal information to a third party if we believe it is reasonably necessary to (a) enforce our agreements, notices, and terms of service; (b) protect the security or integrity of our products and services; (c) to protect our business, our customers or the public from harm or illegal activities; or (d) to respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.

D. Business Transfers

In the case of a sale, merger, consolidation, liquidation, reorganization, or acquisition, any acquirer will obtain your personal information subject to our obligations under this Privacy Notice.

E. With Your Consent

We will share your Personal Data with third parties when we have your consent to do so.

5. How we store your personal information

Your information collected through the Services may be stored and processed in the United States or any other country in which we or our service providers maintain facilities.

By registering for and using the Services you consent to the transfer of information to the U.S. or to any other country in which we or our service providers maintain facilities and the use and disclosure of information about you as described in this Privacy Notice.

We use commercially reasonable technical, and organizational measures to help keep the information collected secure and take reasonable steps to verify your identity before granting you access to your account.

However, we cannot ensure the security of any information you transmit or guarantee that information may not be accessed, disclosed, altered, or destroyed.

Please do your part to help us. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails at all times.

6. Third-Party Websites

If you click on or interact with a hyperlink or advertisement that you find on our Services, you may leave our Services or send information to a different business. Our Privacy Notice does not apply to your interactions with other businesses, even if you find a link to them on our Services, and so you should read the privacy notice of the other business to see how your personal information will be treated.

7. Changing your personal information

If you wish to verify or change your personal information, please send a communication to this email address:

8. COPPA - Children's Privacy

We do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. The Service is not directed at children under the age of 13.

In the event that we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please send a communication to the email address in the Contact Us section.

9. California Privacy Rights

Under Section 1798.83 of the California Civil Code ("Shine the Light" law), residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information (as defined by California law) the business shares with third parties for those third parties’ direct marketing purposes, and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To exercise your rights, you may make one request each year by sending a communication to the email address in the Contact Us section with "Request for California Privacy Information" in the subject line and in the body of your message. Be sure to provide in the request sufficient information to properly identify you and/or the members of your family.

10. Governing Law; Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of New York. You hereby submit to exclusive jurisdiction in the federal and state courts of New York. You agree to receive service of process through e-mail, certified mail, or by other means sanctioned by law, and you expressly waive any claim of improper venue and any claim that such courts are an inconvenient forum.

11. Updates

We post any changes we make to our Privacy Notice. The date the Privacy Notice was last updated is identified at the top of this page. You are responsible for visiting our Privacy Notice to check for any changes.

12. Contact Us

To ask questions about or comment on this Privacy Notice and/or our privacy practices, you may email us at